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FAQ

  • Q Can non-standard customization be provided?

    A We support full-dimensional customization of size, material, and performance, such as special-shaped alloy steel plates and ultra-low temperature resistant nickel alloy tubes. Samples can be produced in 7 days and batch delivery can be made in 15 days.
  • Q How long is the product warranty period?

    A
    Alloy materials have a 5-year warranty, fasteners have a 3-year warranty, and full life cycle technical support is provided, and non-human damage is free of charge.
  • Q What are the options for transportation and delivery?

    A Covering land/sea transportation nationwide, air express can be selected for urgent items, and DDP double-clearance door-to-door service is provided for global exports. Real-time logistics tracking, delayed delivery compensation according to the contract.
  • Q Is the ordering process complicated?

    A
    Three simple steps: submit requirements on the official website → 24-hour docking with the technical team → 72-hour production after confirming the solution. Support contract customization and small batch samples.
  • Q How to choose the right alloy material?

    A Match performance according to the application scenario, such as high-strength alloy steel bars for aerospace, nickel alloy tubes for chemical corrosion protection, and hexagonal heavy bolts for mechanical fastening. Provide working parameters and we can recommend solutions for free.
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Tel: +86-13815258017
Address: Block 1-418, Shengzhou Mansion, No.30 Louyang Road, Suzhou Industrial Park, China